Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment only. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to contain your pet. We recommend that animals be placed on a leash or in cat carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, cash and personal checks.

Patient Arrival Policy

For your protection and that of others, all cats must be presented in an appropriate cat carrier or on a leash.

Cancellation Policy

If you are unable to keep a scheduled appointment, please give at least 24 hours advanced notice, to ensure you will not be charged a $25 cancellation fee.